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Frequently Asked Questions
Bay Blossom strives to offer luxurious
products at an affordable price, taking
great care to create only the best
products for your home and your body.
Our mission is simple, to produce
products that will "Nurture the Body and
Renew your Spirit".
Being responsible for our planet, we
tested and researched many products to
bring you only the most natural and
premium products available. All of our
candle and bath products are made from
natural ingredients, many of which are
certified organic. All our products are
tested only on humans, never on animals.
Are your products all natural?
Yes - all of our products are made from
natural ingredients (unless noted), and
many of the ingredients we use are
certified organic.
Do you test your products on
animals?
No - all of our products are tested
only on humans (just ask our husbands!).
Can you describe your skin care
fragrances?
Yes - please click here to get a full
description of each our skincare
fragrances.
Policies
What method do you ship your
products?
All of in-stock products are shipped
within 48 hours via USPS Priority Mail.
Once your order has shipped, you will
receive a confirmation email from us
with a tracking number so you can track
your package.
What is your return policy?
We only accept returns on unopened,
unused products. Due to the nature of
our products, we cannot resale them
after they have been open, therefore we
cannot accept returns on these. However,
if you are not satisfied with a product,
please let us know and we will do
everything we can to take care of you.
What forms of payment do you
accept?
We accept Visa, MasterCard, American
Express and Discover and we also accept
PayPal. We do not accept checks at this
time without pre-authorization.
Do you ship internationally?
Unfortunately, due to FDA guidelines,
and customs procedures, we do not ship
internationally at this time. |